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FAQs

Elite Dynamics provides IT business solutions for the park and marina industries built on Microsoft Dynamics 365 technology. Elite Dynamics has solutions that are bespoke to the park and marina industries, and the sectors within them. From comprehensive park management software to innovative marina management software, and software to support the dealers, brokers, manufacturers and builders of holiday homes, boats and yachts behind them.
EliteParks is a comprehensive park management software built specifically for the residential and holiday park industry. Campgrounds, RV parks, cottages and more can use EliteParks to manage their sites and daily operations.
EliteDealers is built for dealerships of all types across the holiday home and leisure sector. Bringing every part of your sales operation together from first enquiry to final handover and your aftersales.
EliteManufacturers is a complete manufacturing management solution for holiday homes, lodges and park model RVs with end-to-end control of production, sales, supply chain and aftersales, backed by Microsoft technology.
EliteMarinas is an innovative marina management system for coastal and inland marinas. Yacht Clubs, Dry Stack Operators, Boatyards and Boat Clubs can benefit from using EliteMarinas to manage their sites and daily operations.
EliteBrokers is all-in-one brokerage management software. A complete solution built specifically for yacht and boat brokers, helping you manage every stage of the sales journey, from listings and leads to marketing, invoicing, and aftersales care
EliteBuilders is complete manufacturing management software for boats and yachts. Giving full control of production, sales, supply chain, and aftersales in one connected system, built on the reliability and scalability of Microsoft technology.
You can find brochures on our software solutions within our Knowledge Hub here.
Yes, Elite Dynamics’ podcast, From Pitch to Pontoon can be found on our Knowledge Hub and dedicated page here. You can find all episode archived in our knowledge hub, or subscribe to our podcast on Spotify here.
You can find an archive of our Elite Dynamics Discovery Webcast Series on our Knowledge Hub here, or through our playlist on our YouTube channel.
The Customer Area of our website can be found here. From here you can access your Customer Portal for support tickets, see upcoming events and archived resources.
Yes. We provide full training as part of every implementation to ensure your team feels confident using the system from day one. Ongoing training options are also available to help you get the most out of new features and updates.
We release regular product updates and communicate these directly to customers through release notes, newsletters, and customer forums. We also host webinars and user events to showcase new functionality and gather feedback.
Our dedicated support team is on hand to help with any queries or technical issues. Customers can access support via phone, email, or our online portal, ensuring you get timely assistance when you need it.
There is no upfront cost to join the programme. You will benefit from attractive margins on every customer you sign.
Yes. Every reseller is supported by a dedicated Account Manager who will act as your first point of contact for sales, marketing, and programme support.
Yes. On request, our team can provide a guided demonstration of wide solution suite. This allows you to explore functionality first-hand and understand the value for your market.
No. There is currently no minimum term for becoming a reseller. However, the customers you sign will be subject to standard contract terms, which include a minimum commitment.
Resellers benefit from the same excellent service as our customers, including:
• A dedicated Account Manager
• Training through EliteAcademy (available in multiple languages)
• Marketing support tailored to your region
• Periodic reseller events and access to our Partner Hub
• Annual health checks, upgrade assurance, and satisfaction surveys
All resellers are registered on our Customer Service Programme and automatically receive updates on new releases, product roadmaps, and best practice guidance.
Elite Dynamics is a software provider dedicated to the holiday park and marina industries. We deliver modern, Microsoft-powered solutions that bring every part of an operator’s business together — from finance and CRM to bookings, memberships, and beyond
We’ve been supporting the holiday park industry since 2015, with our solutions now also serving marina operators, manufacturers, and dealers. Over that time, we’ve grown into a trusted technology partner for some of the leading leisure and tourism businesses.
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