Vale Holiday Parks
Vale’s proactive approach involved park managers taking responsibility for transferring their data, ensuring staff buy-in to the company’s new IT solution. The integration of EliteParks aims to provide real-time dynamic information, enhance efficiency, and increase collaboration across departments.
I realised pretty soon that the Elite Dynamics system was everything we were looking for. And if we were going to develop a system and had the capacity to do it right, we would design it in exactly the same way that Elite designed their system.
We could have just told everyone – ok, here’s a brand new all-singing, all-dancing system with your data in it – just carry on. However, by them taking ultimate responsibility for transferring their own data, it gave them insight and knowledge into the architecture of the system, why it works in the way it does, and how it’s going to make their lives easier in the long run.
Elite have adapted to our way of working and the one thing I’ve always felt with the Elite Dynamics team is the way they make you feel as if you are their only customer. It’s great. I know they’ve got other customers and other projects on the go, but you can contact them pretty much anytime you want, and they will always get back to you and always with the response you need.
Thomas Scarrott, Director,
Vale Holiday Parks
Solutions implemented
Vale Holiday Parks replaced fragmented systems with a unified platform, giving teams real-time insights and improving collaboration. By involving park managers in the transition, they ensured staff buy-in and long-term success. The result: greater efficiency, smarter decisions, and a future-ready business.
Geoff Chestnutt, Director of Chestnutt Holiday Parks in Northern Ireland, oversees a family-owned business that has grown from one park in 1968 to four parks along the Mourne Coast.
Coastfields, an operator of nine holiday parks on the Lincolnshire coastline, opted for a gradual approach to upgrading their business systems, initially focusing on finance with EliteFinance.
Habitat First Group, operating holiday resorts in The Cotswolds and Dorset, experienced a significant increase in plot sales in 2020 despite the challenges posed by the Covid-19 pandemic.
